Information we collect
We collect the information needed to operate your account and deliveries, including your name, email address, phone number, business name, package details, shipment activity, and notification preferences.
When you sign in with Apple or Google, we receive only the identity information the provider shares with us. We do not receive or store your provider password.
How we use information
We use account and delivery information to provide logistics services, manage warehouse and shipment operations, communicate service updates, respond to support requests, and maintain the security of the platform.
Identity verification
Identity verification is submitted through a secure verification process. Grand Ocean does not store your full KYC ID number. We retain only the minimum reference and status information needed to manage verification and provide support.
Sharing and protection
Information is shared only with service providers and authorities where necessary to operate deliveries, complete verification, comply with legal obligations, or protect users and the service. We use reasonable technical and organisational safeguards to protect account and operational data.
Your choices
You can update your personal information and notification preferences in the app. To ask a privacy question or request account deletion, contact admin@enastechnology.com or use the account deletion page.